Table of contents

1. Introduction
2. Who are we
3. What data we collect
4. How we use your data
5. Legal Basis for processing
6. Who has access to your data
7. International transfers
8. How we protect your data
9. How long we store your data
10. Your rights under GDPR
11. Cookies and tracking
12. Payment processing
13. Third-party services
14. Changes to this policy
15. Contact information

1. Introduction

Akumo respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and store your information when you use our platform, app, or website.

2. Who are we

Akumo is a digital education platform developed and operated by [Your Company Name], located in [Your Company Address, EU]. We offer content-sharing tools for professors, authors, and students, with a focus on privacy, transparency, and educational integrity.

3. What data we collect

Depending on your role and activity, we may collect:

• Account information: name, email, password, user role (author, professor, student)

• Payment information (authors/professors): bank details, transaction history

• Uploaded content: academic files, metadata, pricing

• Usage data: app interactions, device type, IP address

• Support communications: messages, inquiries, feedback

We do not collect unnecessary personal data such as race, religion, or biometric information.

4. How we use your data

We use your data to:

• Provide platform functionality (content uploads, access tracking)

• Authenticate and manage your account

• Process payments and payouts

• Improve platform performance and features

• Provide customer support

• Fulfill legal obligations

We do not sell your data to third parties.

5. Legal basis for processing

We process your data under the legal bases of contract performance (such as providing access to your account and processing payments), legal compliance (for financial and tax regulations), legitimate interests (like platform improvement and fraud prevention), and in some cases, consent (such as cookie tracking preferences).

6. Data access and third parties

Your data is accessed only by authorized Akumo team members and trusted service providers that help us deliver the platform. This may include cloud hosting, secure payment infrastructure, or customer support tools. All third-party services are contractually bound to respect data protection and confidentiality requirements.

7. International data transfer

If your data is transferred outside the European Economic Area, we ensure adequate protection is in place, such as through Standard Contractual Clauses approved by the European Commission. Wherever your data goes, it is handled with the same level of care.

8. How we protect your data

We take data security seriously. All user data is encrypted both in transit and at rest. Access to systems is strictly limited to authorized personnel, and we regularly review and improve our security procedures.

9. Data retention

We retain your personal data for as long as your account is active or as needed to comply with legal requirements. If you close your account, some data may be stored for a limited period for tax, legal, or security reasons before being deleted or anonymized.

10. Your rights

Under the GDPR, you have the right to access, correct, or delete your personal data, as well as to withdraw consent, request data portability, or object to certain types of processing. You can also lodge a complaint with your local data protection authority. To exercise any of these rights, please contact us at [insert email].

11. Cookies and tracking

We use essential cookies to enable login functionality and remember your preferences. Some anonymous usage data may also be collected to help improve the user experience. You can control cookie settings in your browser at any time.

12. Payments

Akumo uses Paystack to process all payments and payouts. Financial data is handled through secure, encrypted channels. We do not store your full payment information on our servers.

13. Third-party services

We work with a small number of carefully selected third-party providers to deliver core functionality, such as cloud infrastructure, email delivery, and support management. All partners are required to meet high standards for data protection and security.

14. Updates to this policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal obligations. When changes are significant, we will notify you via email or within the platform.

15. Contact us

If you have any questions about this policy or how your data is handled, you can reach us at:
Email: [Insert Email]
Postal Address: [Insert Company Address]
Data Protection Officer: [If applicable]