Contacting support

Requests that go through our team.
2 mins read

Some changes on Akumo are handled by us rather than in your account. Write to us and we will take care of them.

What to write to us about

  • Changing a book file, for example a new edition or a corrected version
  • Changing a book's title, subject, language, release date, pages, description or cover
  • Changing a marketplace price, or taking a book off the marketplace
  • Archiving a book
  • Linking your account to an institution, or changing that link
  • Removing a student from a class
  • Listing a book on the marketplace after it has been published
  • Payments that have not arrived, or bank details that need fixing

How to reach us

support@akumo.ng for anything to do with your account, your books or your classes. This is the fastest way for everything above.

office@akumo.ng for general enquiries and questions about applying.

If you would rather speak to someone directly, you can reach our CEO Solomon Okalanwa on WhatsApp at +234 901 026 6681, or our COO Stella Okalanwa at +234 701 826 9791.

What to include

Tell us which book or class it concerns and what should change. If a new file or cover is involved, attach it to your email.

Writing from the email address of your Akumo account helps us find your details straight away.

iconEverything else, your profile, your class prices, your books in a class and your documents, you can change yourself at any time.
Still need help?
Write to our team and we will assist you with your questions.
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